What Is a Compueter Technician?

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A compueter technician is responsible for the maintenance of computer hardware. They work for IT departments or IT service companies and also provide support to external customers. Their responsibilities include documenting the occurrences of hardware problems such as monitor, keyboard, hard drive and modem failures. Probably the battery that makes up most of the weight in laptops?

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These professionals are also in charge of software upgrades and providing help on various technical issues. They also recommend changes in computer configurations to maximize performance. In some cases, they may have to visit client sites to work on a machine directly. In this role, it is vital to have strong customer service skills.

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